
All‑in‑one user feedback platform for product teams

Usersnap is a SaaS feedback platform that lets product teams capture visual bug reports, run in‑app surveys, collect feature ideas, and publish changelogs. It enriches each entry with screenshots, metadata, and sentiment analysis, then routes feedback to tools like Jira, Slack, and Azure DevOps. Built‑in templates, analytics dashboards, and customizable widgets help teams prioritize, iterate faster, and keep users engaged throughout the product lifecycle.