Chat Summary

Chat Summary uses OpenAI’s language models to create concise, accurate summaries of LiveChat conversations. It extracts key points, keywords, sentiment, and offers actionable feedback for agents. Summaries generate instantly when chats are archived or on demand, and a reporting dashboard lets teams review transcripts, IDs, and analytics. Priced at $5 per agent per month, with a free trial, it streams post‑chat analysis and boosts agent performance.