Retain AI vs Chat Summary

Comparing the features of Retain AI to Chat Summary

Feature
Retain AI
Chat Summary

Capability Features

Agent Performance Feedback
AI Email Generation
App Tutorial Available
Automated Chat Summaries
Automated Scheduling
Automated Winback Campaigns
Campaign Types
DiscountsWin-back emails
Centralized Reporting
Chat Transcript Review
Conversion and Revenue Tracking
Custom Image in Email
Customer Support Contact
Data Access - Customer Info
Nameemail addressphone numberphysical addressgeolocationIP addressbrowseroperating system
Data Access - Store Data
Customersproductsordersdiscountslocales
Data Access - Store Owner Info
Nameemail addressphone numberphysical address
Edit Agents, Chats, Settings
AgentsChatsSettings
Email Marketing
Individual Promo Code
Keyword Extraction
Managing Campaigns
AI generationAutomations
Manual Summary Generation
OpenAI NLP Technology
Pause Any Time
Personalized Email Writing
Preview Emails
Sentiment Classification
Supported Languages List
English

Integration Features

LiveChat Integration
Shopify Integration

Limitation Features

Limited to Email Marketing
No API Mentioned
No Integrations Listed
No Support for Other Ecommerce Platforms
Requires LiveChat Account
Shopify Platform Required
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Free Until First Conversion
Growth Plan Email Limit
500
Growth Plan Price
$49/month
Monthly Price Per Agent
$5/mo per agent
Recurring Billing Cycle
Every 30 days