MARA AI vs Chat Summary

Comparing the features of MARA AI to Chat Summary

Feature
MARA AI
Chat Summary

Capability Features

Actionable Insights
Agent Performance Feedback
AI Review Reply Generation
App Tutorial Available
Automated Chat Summaries
Automated Response Rules
Brand Voice Learning
Centralized Reporting
Chat Transcript Review
Configurable Survey Routing
Copy & Paste Review Response Generator
Customer Support Contact
Direct Booking Conversion
Edit Agents, Chats, Settings
AgentsChatsSettings
Keyword Extraction
Languages Available
EnglishGermanSpanishFrenchItalianPortugueseAny language
Manual Summary Generation
Multi-Property Support
Multi-User Support
Multilingual Support
EnglishGermanSpanishFrenchItalianPortuguese
OpenAI NLP Technology
OTA Logo Filtering
Personalized Insights
Review Analytics
Review Inbox
Review Widgets
Sentiment Classification
Smart Snippets
Survey Feature
Topic Tracking Over Time

Integration Features

API Integrations
File Format Support
LiveChat Integration
Third-party Integrations

Limitation Features

Additional Answer Charge
0.30–0.35€ per answer
Max Answers Per Month (Generator Plan)
200
Max Answers Per Month (Inbox & Analytics Plan)
300
No API Access Mentioned
No API Mentioned
No Integrations Listed
No Mention of White Labeling
No Mobile App Mentioned
No Team Management Controls Specified
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Additional Answer Price Generator Plan
0.35€ per additional answer
Additional Answer Price Inbox & Analytics
0.30€ per additional answer
Annual Plan Discount
-20%
Free Tokens
10000
Free Trial
3-day free trial
Generator Plan Annual
60 € per month and property, billed annually
Generator Plan Monthly
75 € per month and property, billed monthly
Inbox & Analytics Plan Annual
110 € per month and property, billed annually
Inbox & Analytics Plan Monthly
140 € per month and property, billed monthly
Included Answers Generator Plan
200
Included Answers Inbox & Analytics Plan
300
Monthly Price Per Agent
$5/mo per agent
No Credit Card Needed