Grain vs Chat Summary

Comparing the features of Grain to Chat Summary

Feature
Grain
Chat Summary

Capability Features

Action Items
Agent Performance Feedback
AI Meeting Summaries
AI-Powered Follow-ups
App Tutorial Available
Ask AI About Meetings
Automated Chat Summaries
Automatic CRM Updates
Centralized Reporting
Chat Transcript Review
Clips and Comments
CRM Sync and Field Enrichment
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Effortless Highlight Sharing
Instant Tasks and Follow-ups
Keyword Extraction
Live Notepad
Manual Summary Generation
Meeting Recordings
Meeting Templates
No Bot Required
OpenAI NLP Technology
Playlists and Stories
Secure Recording
Sentiment Classification
Trackers
Transcription

Integration Features

Grain API
HubSpot Platform Integration
Integrates with Salesforce
LiveChat Integration
MCP Server Integration
ClaudeCursorother AI tools
Slack Integration
Works with Video Calls
Zapier Integration

Limitation Features

No API Mentioned
No Integrations Listed
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

GDPR Compliance
SOC 2 Type II Certified
Team Onboarding Help
Verified Status

Pricing Features

Annual Plan Price
$29 per user per month
Cancel Any Time
Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Paid Seats