FranzAI vs Chat Summary

Comparing the features of FranzAI to Chat Summary

Feature
FranzAI
Chat Summary

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Automated Email Responses
Centralized Reporting
Chat Transcript Review
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Email Translation
Instant Email Summaries
Keyword Extraction
Manual Summary Generation
Natural Language Interface
No Download Required
No Installation Required
No Registration Required
OpenAI NLP Technology
Pro Plan Attachment Handling
Pro Plan Email Forwarding
Pro Plan Returning Reminders
Reminder Setting
Send Email to Use
gpt@franzai.com
Sentiment Classification
Spam Detection
Task List Management

Integration Features

ChatGPT-4o Integration
Cloudflare Workers Integration
LiveChat Integration
Mailgun Integration

Limitation Features

Data Processed by Third Parties
ChatGPT APICloudflare WorkersMailgun
Data Retained Only for Service
Logging for Debugging
MVP Feature Limitation
Minimum Viable Product (MVP) with limited features
No API Mentioned
No Cookies
No Integrations Listed
No Permanent Email Storage
No Permanent Storage Beyond Reminders
Requires LiveChat Account
Token-Based Usage Limitation
10000
Unencrypted Task Storage

Other Features

GDPR Compliant
Verified Status

Pricing Features

Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Max Free Email Replies
150
Monthly Price Per Agent
$5/mo per agent
Pro Plan Max Email Replies
10000
Pro Plan Waitlist
Weekly Free Allowance After Limit
free contingency per week