Doco vs Chat Summary

Comparing the features of Doco to Chat Summary

Feature
Doco
Chat Summary

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Company Knowledge Base
Consolidated Billing
Custom Workflows
Customer Support Contact
Data Encryption
Dedicated Support
Edit Agents, Chats, Settings
AgentsChatsSettings
Edit, Summarize, Build Tables
EditSummarizeBuild Tables
FedRAMP Compliant Infrastructure
File-based Knowledge Grounding
In-Word Editing with Tracked Changes
Keyword Extraction
Manual Summary Generation
No Data Used for Training
On-Shore Single-Tenant Hosting
OpenAI NLP Technology
Organization Workspace
Priority Support Team
Regular Security Audits
Role-Based Permissions
Sentiment Classification
Service Level Agreement (SLA)
SOC 2 Compliance
Traceable Edits
Workflows and Projects
Zero-Trust Security Architecture

Integration Features

Cloud Integration
Custom Integrations
LiveChat Integration
Microsoft Word Integration
SSO Integration

Limitation Features

Credit Limit on Free Plan
25
Library File Limit on Starter
50
Library Storage Limit on Starter
50MB
No API Mentioned
No Integrations Listed
Proprietary Data Not Used for Training
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Annual Billing Option
Enterprise Plan Price
Custom
Free Plan Credits
Unlimited
Free Tier
25
Free Tokens
10000
Free Trial
3-day free trial
Monthly Billing Option
Monthly Price Per Agent
$5/mo per agent
Pro Plan Library Upload
Unlimited
Pro Plan Price
$187/month
Start Plan Price
$12/month
Starter Plan Library Files
50
Starter Plan Library Storage
50MB