CX Assist vs Capitol

Comparing the features of CX Assist to Capitol

Feature
CX Assist
Capitol

Capability Features

Analytics & Insights
Audit-Ready
Auto-Assign to Human
Automated Reporting
Brand Tone Training
Collaboration
Custom Check Intervals
Customizable Output
Dev Friendly
Domain Exclusion
Draft Mode
Easy Data Integration
Enterprise Permissions
Fast Deployment
Gmail Label Exclusion
Granular User Roles
Human Escalation
Infinitely Customizable Artifacts
Keyword-Based Ignore Lists
Low IT Overhead
Multilingual Support
Over 50 languages
No Data Used for AI Training
No Technical Skills Needed
No-Code Evaluations
Perplexity-like Search
Persona Options
GeneralistSalesSupport
Phishing Protection
Private Hosting
Regular Updates
Secure Environment
Sent Email Training
SOC 2 Type II Certified
Supported Output Types
PDFHTMLMarkdown
Training Resources Available
Website URL Training

Integration Features

File Format Support
PDFDocTXTCSV
Full API Access
Internal and External Data Integration
Platform Integrations
APIsPDFsInternal Databases
SDK Access
Storage Integrations
Google DriveOneDrive
Supported Email Providers
GoogleMicrosoftIMAP
Works With Any Model
Works With Any Retrieval System

Limitation Features

Browser Compatibility Required
Business Account Email Limit
25000
Cannot Read Email Attachments
Google/Microsoft Account Required
Limited Third-Party Integrations
Instantly
Max Volume Limit
50000
No CRM Integration
No Model Lock-In
One Email Account per CXassist Account
Personal Account Email Limit
5000

Other Features

Compliance with Google API Policy

Pricing Features

Additional Emails Price
$0.05/email
Cancel Any Time
Custom Plans Available
Free Plan Email Limit
20
Free Plan Personas
1
Free Tier
Free Trial
No Credit Card for Free Plan
Pricing Details Public
Pro Plan Email Limit
1000
Pro Plan Personas
3
Pro Plan Price
$19.99
Pro Plan Price (Yearly)
$14
Starter Plan Email Limit
300
Starter Plan Personas
3
Starter Plan Price
$34
Starter Plan Price (Yearly)
$9.99
Trial Available