Cora vs Chat Summary

Comparing the features of Cora to Chat Summary

Feature
Cora
Chat Summary

Capability Features

Agent Performance Feedback
AI Email Organization
App Tutorial Available
Automated Chat Summaries
Brief Delivery Times
MorningAfternoon
CASA Tier 2 Certified
Centralized Reporting
Chat Transcript Review
Conversational Adjustment
Customer Support Contact
Daily Brief Summaries
Drafts Responses in User Voice
Edit Agents, Chats, Settings
AgentsChatsSettings
GDPR Compliant
Google Verification
Inbox Screening
ISO 27001 Certification
Keyword Extraction
Learns User Preferences
Manual Summary Generation
OpenAI NLP Technology
Sentiment Classification
Technical Support
Turn Off Features
Twice Daily Briefs
Twice daily
Works on Gmail

Integration Features

AI Model Support
GoogleAnthropicOpenAI
Bundled Apps
CoraSpiralSparkle
Integrates with Gmail
LiveChat Integration
Online Web Access
Outlook Integration

Limitation Features

Cannot Send or Delete Emails
Does Not Send Emails Automatically
Gmail Only
No API Mentioned
No Email Training
No Historical Email Cleanup
No Human Email Access
No Integrations Listed
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Inbox Cleaning Feature Planned
Verified Status

Pricing Features

Every Bundle Price
$20/month
Free Tokens
10000
Free Trial
7
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Professional Plan Email Accounts
2
Professional Plan Price
$20/month (billed annually as $240)
Unlimited Plan
$39/month (billed annually as $470)
Unlimited Plan Email Accounts
Unlimited
Yearly and Monthly Billing
MonthlyYearly (save 20%)