ChatKit vs Chat Summary

Comparing the features of ChatKit to Chat Summary

Feature
ChatKit
Chat Summary

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Bookmarks
Chat Transcript Review
ChatKit Credits
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
File Upload
Keyword Extraction
Manual Summary Generation
No Login Required
OpenAI NLP Technology
Own API Key Usage
Prompt Templates
Sentiment Classification
Temperature Control
Temperature: 0.5
Text to Speech
Voice Input Support
Web Search

Integration Features

LiveChat Integration
Supported Models
OpenAIGeminiAzureCustom models

Limitation Features

API Key Local Storage
No API Mentioned
No Integrations Listed
No Native Account System
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Regular Feature Updates
Verified Status

Pricing Features

Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
One Time Payment
Subscription Upgrade