Chat Summary vs UGC Scripts

Comparing the features of Chat Summary to UGC Scripts

Feature
Chat Summary
UGC Scripts

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat & Email Support
Chat Transcript Review
Contact Sales
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Edit Scripts
Favorite Scripts
Free Library
Input Brand Details
Keyword Extraction
Manual Summary Generation
Omit Topics
OpenAI NLP Technology
Partner Program
Provide Context
Script Catalog
Script Sorting and Filtering
Sentiment Classification
Technical Support

Integration Features

LiveChat Integration
No API Access Stated
No API Integration Mentioned
No File Format Export Mentioned

Limitation Features

No API Mentioned
No Integrations Listed
No Mention of Team Collaboration
Requires LiveChat Account
Script Generation Limit
Monthly script limits per plan
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Agency Plan
Contact Us
Creator Plan Price
$29/month
Creator Plan Script Limit
100
Free Scripts on Signup
15
Free Tokens
10000
Free Trial
3-day free trial
Free Trial Period
14
Hobby Plan Price
$19/month
Hobbyist Plan Script Limit
50
Monthly Price Per Agent
$5/mo per agent
Start Plan Price
$9/month
Starter Plan Script Limit
15