Chat Summary vs Superinbox

Comparing the features of Chat Summary to Superinbox

Feature
Chat Summary
Superinbox

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Calendar Integration
CASA Tier 2 Compliance
Centralized Reporting
Chat Transcript Review
Context-aware Drafting
Custom Organization Rules
Customer Support Contact
Draft Email Replies
Edit Agents, Chats, Settings
AgentsChatsSettings
Email Organization
Keyword Extraction
Manual Summary Generation
No New Interface
No Setup Required
OpenAI NLP Technology
Real-Time Processing
Sentiment Classification
Upload Docs for Drafts
Writing Style Adaptation

Integration Features

API Integrations
Desktop Platform Support
File Format Support
Not specified
Google & Microsoft Partner
Integrates with Gmail
LiveChat Integration
Microsoft Outlook Integration
Mobile Platform Support
Supported Email Clients
GmailOutlook
Web Platform

Limitation Features

No API Mentioned
No Email Storage
No Integrations Listed
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Pricing Information