Chat Summary vs Scout AI

Comparing the features of Chat Summary to Scout AI

Feature
Chat Summary
Scout AI

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Customer Support Contact
Drafting Replies
Edit Agents, Chats, Settings
AgentsChatsSettings
Finds Conversations
Keyword Extraction
Manual Messaging Not Required
Manual Summary Generation
Muse Beta
No Analytical Tool Needed
No Cold Outreach Required
No Paid Ads Required
OpenAI NLP Technology
Pain Point Post Detection
412
Posts & Tracks
Posts Found Per Day
3782
Sentiment Classification

Integration Features

Integrations Listed
RedditLinkedInX
LiveChat Integration

Limitation Features

Connect Social Accounts
No API Mentioned
No Integrations Listed
No Public Pricing
Platform Expansion Planned
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Agent Roadmap
ScoutMuseSparkEchoNudgeOracle
Beta Status
Verified Status

Pricing Features

Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent