Chat Summary vs Quick AI Reply

Comparing the features of Chat Summary to Quick AI Reply

Feature
Chat Summary
Quick AI Reply

Capability Features

Agent Performance Feedback
AI Agents
AI Summarization
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Collaborative Knowledge Work
Connect Company Data
Cookie Consent Management
Custom AI Models
Customer Support Contact
Customer Support Ticket Handling
Data Labeling
Drafts Replies
Edit Agents, Chats, Settings
AgentsChatsSettings
Email Autoresponder Tool
Enterprise Knowledge Search
Fast AI Email Replies
GDPR Compliant
Grammar Checker
Key Insights Extraction
Keyword Extraction
Manual Summary Generation
Market Research Automation
Multi-language Support
25+ languages
Multilingual Content Generation
OpenAI NLP Technology
Outreach Email Writing
Repurpose Content
Retrieval-Augmented Generation
Sentiment Classification
Supported AI Models
ClaudeGPTGemini
Task Automation
Third-party AI Model Use
Unstructured Data Processing
Writing Refinement

Integration Features

Browser Extensions
Integrates with Microsoft Suite
LiveChat Integration
Platform Compatibility
GmailOutlookFreshdeskCustomer Support SoftwareAny platform where you deal with emails
Text Generation
Zeno Assist Integration

Limitation Features

Account Sharing Prohibited
No API Mentioned
No Data Used for AI Training
No Integrations Listed
Requires LiveChat Account
Subscription Downgrade to Free
Token-Based Usage Limitation
10000

Other Features

High User Trust
2M+ users
Positive Reviews
4.9/5 rating (1500+ reviews)
Review Platform Presence
G2TrustpilotCapterra
Verified Status

Pricing Features

Enterprise Plan Available
Free Tier
Free Tokens
10000
Free Trial
3-day free trial
14-day free trial
Limited Features on Free Plan
Monthly Price Per Agent
$5/mo per agent
No Credit Card Needed