Chat Summary vs Predimail

Comparing the features of Chat Summary to Predimail

Feature
Chat Summary
Predimail

Capability Features

Agent Performance Feedback
AI Response Generation
App Tutorial Available
Automated Chat Summaries
Automatic Interview Scheduling
Centralized Reporting
Chat Transcript Review
Consistent Candidate Updates
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Email Reception Automation
Email Routing
FAQ Handling
Gmail Writing Assistant
Human Review of AI Responses
Industry Solutions
Customer ServiceHospitality & TourismLegal & Professional ServicesHR & Recruitment
Intelligent Classification
Keyword Extraction
Knowledge Base
Manage Support Requests
Manual Summary Generation
OpenAI NLP Technology
Outlook Writing Assistant
Personalized Booking Confirmations
Security Certifications
CASARGPD ComplianceSecurity by Design
Sentiment Classification
Support for Standard Inquiries

Integration Features

Custom SMTP Support
Integrates with Gmail
Integrates with Salesforce
LiveChat Integration
Microsoft Outlook Integration
Slack Integration
Zendesk Integration

Limitation Features

API Mention
File Format Support
No API Mentioned
No Integrations Listed
Pricing Transparency
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Free Tokens
10000
Free Trial
3-day free trial
7
Free Trial Period
Monthly Price Per Agent
$5/mo per agent
No Credit Card Needed