Chat Summary vs Microsoft Dragon Copilot

Comparing the features of Chat Summary to Microsoft Dragon Copilot

Feature
Chat Summary
Microsoft Dragon Copilot

Capability Features

After-Visit Summaries
Agent Performance Feedback
AI Prompt Support
Ambient Conversation Capture
Anywhere Access
App Tutorial Available
Automated Chat Summaries
Automatic Documentation Creation
Centralized Reporting
Chat Transcript Review
Cloud-Based
Coaching
Customer Support Contact
Customizable Documentation
Data Analytics
Edit Agents, Chats, Settings
AgentsChatsSettings
Inpatient Care Support
Keyword Extraction
Manual Summary Generation
Medical Information Lookup
Multilingual Encounter Capture
Offline Recording Support
OpenAI NLP Technology
Order Capture
Over 12 order types
Query Notes
Referral Letter Generation
Sentiment Classification
Specialty-Specific Documentation
Speech Recognition
Suggestions for Improvements
Summarize Evidence
Summarize Notes
Voice Correction

Integration Features

EHR Integration
EpicEmbedded in EHRs
LiveChat Integration
Microsoft Entra ID Integration
Microsoft Fabric Integration
Partner Ecosystem
CDW LogisticsClinically SpeakingORdigiNALCanary SpeechChipsoftDedalusMEDITECHSoftway Medical GroupAccenture-AvanadeCognizantKyndryl
Platform Compatibility
MobileWebDesktopEmbedded in EHRs

Limitation Features

Future Availability Countries
AustriaFranceGermanyIrelandBelgiumNetherlands
General Availability Countries
United StatesCanadaUnited Kingdom
No API Mentioned
No Integrations Listed
No Mentioned Usage Limits
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Data Security and Privacy
SecurityPrivacyTrustSafety
Verified Status

Pricing Features

Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Pricing Information