Chat Summary vs Lightkey

Comparing the features of Chat Summary to Lightkey

Feature
Chat Summary
Lightkey

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Industry Domains
60
Keyword Extraction
Manual Summary Generation
No Cloud Submission
Offline Mode
OpenAI NLP Technology
Personalized Predictions
Prediction Length
18
Predictive Typing
Real-time Correction
Security
Sentiment Classification
Spelling Correction
Unlimited Predictions (Pro)

Integration Features

Browser Extension
ChromeEdge
LiveChat Integration
Microsoft Office Integration
WordPowerPointOutlook
Office 365 Support
Web App Integrations
LinkedInTwitterFacebookRedditWhatsAppSlackMessengerQuoraGmailOutlook MailYahooAol. MailAsanaMondayTrelloNotionChatGPTSalesforceMediumJIRA
Windows Support

Limitation Features

Basic Plan Feature Limitations
Limited predictions and features
No API Mentioned
No Integrations Listed
Platform Limitations
Windows only
Requires LiveChat Account
Supported Languages List
Not specified
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Pro Plan