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Chat Summary
Compared to Lightkey
Chat Summary vs Lightkey
Comparing the features of Chat Summary to Lightkey
Feature
Chat Summary
Lightkey
Capability Features
Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Customer Support Contact
Edit Agents, Chats, Settings
Agents
Chats
Settings
Industry Domains
60
Keyword Extraction
Manual Summary Generation
No Cloud Submission
Offline Mode
OpenAI NLP Technology
Personalized Predictions
Prediction Length
18
Predictive Typing
Real-time Correction
Security
Sentiment Classification
Spelling Correction
Unlimited Predictions (Pro)
Integration Features
Browser Extension
Chrome
Edge
LiveChat Integration
Microsoft Office Integration
Word
PowerPoint
Outlook
Office 365 Support
Web App Integrations
LinkedIn
Twitter
Facebook
Reddit
WhatsApp
Slack
Messenger
Quora
Gmail
Outlook Mail
Yahoo
Aol. Mail
Asana
Monday
Trello
Notion
ChatGPT
Salesforce
Medium
JIRA
Windows Support
Limitation Features
Basic Plan Feature Limitations
Limited predictions and features
No API Mentioned
No Integrations Listed
Platform Limitations
Windows only
Requires LiveChat Account
Supported Languages List
Not specified
Token-Based Usage Limitation
10000
Other Features
Verified Status
Pricing Features
Free Tier
Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Pro Plan