Chat Summary vs Lex

Comparing the features of Chat Summary to Lex

Feature
Chat Summary
Lex

Capability Features

Agent Performance Feedback
AI Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Collaborative Documents
Commands
Comments
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Keyword Extraction
Manual Summary Generation
Minimalist Interface
Mobile Web
OpenAI NLP Technology
Publishing
Real-time Collaboration
Sentiment Classification
Title Ideas
Track Changes
Versions

Integration Features

LiveChat Integration
Mac App Availability

Limitation Features

No API Mentioned
No Integrations Listed
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Book a Demo
Email Support
hello@lex.page
Google Docs Replacement
User Types
AcademicsWritersMarketersModern Creators
Verified Status

Pricing Features

Free Tokens
10000
Free Trial
3-day free trial
Get Started Free
Monthly Price Per Agent
$5/mo per agent