Chat Summary vs Elma

Comparing the features of Chat Summary to Elma

Feature
Chat Summary
Elma

Capability Features

Agent Performance Feedback
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Customer Support Contact
Demo Available
Edit Agents, Chats, Settings
AgentsChatsSettings
Email Automation
Get Started Button
Keyword Extraction
Learning Hub
Lifecycle Marketing
Manual Summary Generation
OpenAI NLP Technology
Sentiment Classification

Integration Features

LiveChat Integration
Multi-platform Compatibility
NetflixShopifyAmazonSpotifyAirbnb

Limitation Features

No API Mentioned
No Integrations Listed
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent
Pricing Section