Chat Summary vs Custos

Comparing the features of Chat Summary to Custos

Feature
Chat Summary
Custos

Capability Features

Agent Performance Feedback
AI Drafts
App Tutorial Available
Automated Chat Summaries
Centralized Reporting
Chat Transcript Review
Context Capture
Customer Support Contact
Edit Agents, Chats, Settings
AgentsChatsSettings
Keyword Extraction
Manual Summary Generation
OpenAI NLP Technology
Recipient Understanding
Sentiment Classification
Style Mirroring
Time Savings
Works Across Platforms

Integration Features

LiveChat Integration

Limitation Features

No API Mentioned
No Integrations Listed
Requires LiveChat Account
Token-Based Usage Limitation
10000

Other Features

Verified Status

Pricing Features

Free Tokens
10000
Free Trial
3-day free trial
Monthly Price Per Agent
$5/mo per agent