Bolna Voice AI vs Retell AI

Comparing the features of Bolna Voice AI to Retell AI

Feature
Bolna Voice AI
Retell AI

Capability Features

24x7 AI Helpline
Agent Builder
Agent Testing
API Access
API Custom Payload
Appointment Scheduling
Auto-Sync Knowledge Base
Automatic Scalability
Millions of concurrent calls
Batch Calls
Branded Caller ID
Bulk Calling at Scale
Call History
Call Monitoring
Call Transfer Options
Concurrent Calls Support
250+
Connect Any Model
ASRLLMTTS20+ models
Custom API Triggers
Data Privacy & Residency
India / USA specific data residency, on-prep deployment
Edge Case Handling
Global Reach
Human Agent Escalation
Human-in-the-Loop Labeling
Inbound and Outbound Calls
InboundOutbound
Indian Language Support
HindiHinglishTamilTeluguEnglish10+ Indian and Foreign Languages
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
Industry Use Cases
EcommerceEdTechHealth TechBFSIHospitality
Integrated Speech and Telephony
Latency
<300ms
Live Call Trigger
LLM-Powered
Low Latency
500ms latency
Model Switching
Multi-language Support
18+ languages
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Conversation
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
No-Code Agent Creation
Platform Uptime
99.99% uptime
Prebuilt Templates
Verified Phone Numbers
Voicemail Detection
Workflow Integration
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Integration Features

CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Developer SDKs
PythonJavaScriptcURL
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Public API
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral
Workflow Automation Integrations
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Limitation Features

No Desktop App Mentioned
No Explicit Quotas or Limits
No File Format Support Listed
No Mention of Free Tier
No Mentioned Self-hosting
No Public Pricing Listed

Pricing Features

Enterprise Plan Available
Free Tier
Pricing Plan Details