Bolna Voice AI vs Lugs.ai

Comparing the features of Bolna Voice AI to Lugs.ai

Feature
Bolna Voice AI
Lugs.ai

Capability Features

24x7 AI Helpline
API Custom Payload
Best-in-Class Accuracy
Best-in-class accuracy
Bulk Calling at Scale
Concurrent Calls Support
250+
Connect Any Model
ASRLLMTTS20+ models
Contextual Conversation Understanding
Custom API Triggers
Data Privacy & Residency
India / USA specific data residency, on-prep deployment
Human Agent Escalation
Human-in-the-Loop Labeling
Inbound and Outbound Calls
InboundOutbound
Indian Language Support
HindiHinglishTamilTeluguEnglish10+ Indian and Foreign Languages
Industry Use Cases
EcommerceEdTechHealth TechBFSIHospitality
Integrated Speech and Telephony
Latency
<300ms
Lifetime Updates
Live Call Trigger
Live Caption Generation
Model Switching
Multi-language Support
Natural Conversation
No Internet Required
No-Code Agent Creation
Offline AI Processing
Prebuilt Templates
Privacy First
Transcribes All Audio
Workflow Integration
n8nMake.comZapierother tools

Integration Features

Desktop Audio Integration
Developer SDKs
PythonJavaScriptcURL
macOS Compatibility
Microphone Integration
Other Platforms Support
Public API
Workflow Automation Integrations
n8nMake.comZapier

Limitation Features

Cloud Processing Not Included
No Explicit Quotas or Limits
No File Format Support Listed
No Mention of Free Tier
No Public Pricing Listed

Other Features

Designed for Hearing Impaired

Pricing Features

Enterprise Plan Available
Free Trial