Bolna Voice AI vs Echowin AI Receptionist

Comparing the features of Bolna Voice AI to Echowin AI Receptionist

Feature
Bolna Voice AI
Echowin AI Receptionist

Capability Features

24x7 AI Helpline
Agentic AI
AI Receptionist 24/7
Analytics Dashboard
Answer FAQs
API Custom Payload
Appointment Booking
Auto-Crawling Websites
Auto-Learning from Knowledge Sources
WebsiteDocumentsFAQ
Auto-saving Training Editor
Automatic Interruption Handling
Automatic Lead Creation
Available 24/7
Bi-directional Data Flow
Built-in CRM
Bulk Calling at Scale
Call Recordings
Call Summary
Call Summary Key Points
3
Channels Supported
PhoneChatWhatsAppDiscord
Concurrent Calls Support
250+
Connect Any Model
ASRLLMTTS20+ models
Custom API Triggers
Custom Voice and Personality
Custom Workflow Automation
Data Privacy & Residency
India / USA specific data residency, on-prep deployment
Discord Support
Document Ingestion
3
Enterprise Ready
Enterprise-Grade Features
FAQ Ingestion
25
HD Voice Quality
Human Agent Escalation
Human-in-the-Loop Labeling
Human-like Conversations
Inbound and Outbound Calls
InboundOutbound
Indian Language Support
HindiHinglishTamilTeluguEnglish10+ Indian and Foreign Languages
Industry Use Cases
EcommerceEdTechHealth TechBFSIHospitality
Information Collection
Instant Deployment
Integrated Speech and Telephony
Knowledge Base Integration
Language/Country Support
English (US)SpanishChineseVietnameseKoreanFrenchRussianGermanHindiPortugueseItalianPolishJapaneseThaiDutchFlemishUkrainianGreekRomanianHungarianCzechSwedishBulgarianDanishFinnishSlovakNorwegianLithuanianLatvianEstonianCatalanMalayIndonesian
Latency
<300ms
Lead Capture
Lead Qualification
Live Call Transcripts
Live Call Trigger
Live Monitoring
Live Transcript
Message Taking
Model Switching
Multi-language Support
Multiple Concurrent Calls
Multiple Deployment Channels
PhoneWebsite ChatWhatsAppDiscord
Natural Conversation
Natural Language Training
No-Code Agent Creation
No-Code Setup
Parallel Calls
Prebuilt Templates
Production-Ready in Minutes
Quick Setup
Real-Time Data Access
Real-Time Emotion Tracking
Real-Time Performance Monitoring
Secure Data Handling
Sentiment Analysis
Smart Calendar
Smart Call Routing
Smart Scheduling
Smart Transfers
Text Links to Caller
Tool Integration
EmailSMSCalendarCRM
Train from Multiple Knowledge Sources
WebsiteDocumentsFAQ
Ultra-Low Latency
Unlimited Scalability
Unlimited
Voice Transcription & Playback
Website Chat Widget
WhatsApp Messaging
Workflow Integration
n8nMake.comZapierother tools

Integration Features

Calendar Integrations
CRM Integrations
Custom Backend Support
Developer SDKs
PythonJavaScriptcURL
Email Integration
Integration Count
8000
Integration Types
ZapierWebhookAPIMake.comn8n
JSON Support
Make.com Integration
n8n Integration
Public API
REST API Integration
SMS Integration
Webhooks
Workflow Automation Integrations
n8nMake.comZapier
Zapier Supported Apps

Limitation Features

No Explicit Quotas or Limits
No File Format Support Listed
No Mention of Free Tier
No Public Pricing Listed

Pricing Features

Enterprise Plan Available
Free Tier
No Credit Card Required