AssemblyAI vs Goodcall

Comparing the features of AssemblyAI to Goodcall

Feature
AssemblyAI
Goodcall

Capability Features

Appointment Scheduling
Auto-Language Detection
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Industry Leading Accuracy
Keyterms Prompting
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
No Engineering Dependencies
No Engineering Required
No-Code Playground
Operator Workflow for Escalation
Personalized Caller Greetings
Preferred by End Users
Preferred by 73% of end users
Reduced Hallucinations
Up to 30% less
Scalable Platform
Self-Service Setup
Smart Formatting
Speaker Diarization
Speech Understanding
Speech-to-Text
Supported Audio Types
Pre-recorded and streaming audio
Supports Both SMB and Enterprise

Integration Features

API Integrations
Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Platform Integrations
API
Service Titan Integration
Zapier Supported Apps

Limitation Features

No Explicit Feature Limits
No Feature Gating
No Free Tier
No Throttling

Pricing Features

Free API Trial
Free Trial Package
No Contracts
Pay as you go pricing