Service Designer Salary in Mufulira, Copperbelt

Mufulira has a strong mining presence, which influences demand for process and service design roles. Salaries reflect the lower cost of living compared to Zambia's largest cities. Service Designer positions are with NGOs, local government, or mining support services.

Salary by experience level

Entry-level (0-2 years)

Salary range (per year)

ZK42,000 to ZK60,000

Average (per year)

ZK51,000

In Mufulira, entry-level Service Designers handle user research and basic service mapping for small firms or NGOs.

Mid-level (3-5 years)

Salary range (per year)

ZK60,000 to ZK86,000

Average (per year)

ZK73,000

Mid-level Service Designers work on mining and health sector projects, delivering process improvements and leading stakeholder workshops.

Senior (6-9 years)

Salary range (per year)

ZK86,000 to ZK110,000

Average (per year)

ZK98,000

Project strategy for larger employers, such as mining companies and provincial government initiatives, is overseen by senior Service Designers.

Principal/Lead (10+ years)

Salary range (per year)

ZK110,000+

For major local employers, principal-level designers lead cross-functional teams and counsel on digital transformation.

Hourly Rates

For freelance or contract work, hourly rates are typically higher than equivalent salaried positions.

Junior

ZK80 - ZK110

per hour

Mid-level

ZK110 - ZK180

per hour

Senior

ZK180 - ZK260

per hour