Ztalk.ai vs Synthflow AI Voice Agent Platform

Comparing the features of Ztalk.ai to Synthflow AI Voice Agent Platform

Feature
Ztalk.ai
Synthflow AI Voice Agent Platform

Capability Features

Audio Mixing Controls
Automatic Scalability
Available 24/7
Caption Support
Consistent Quality
Create Custom Actions
Create Tickets
Custom AI Prompts
Custom Deployment Options
Custom Integrations
Custom Workflow Automation
Data Managed In-House
End-to-End Encryption
Enterprise Admin Controls
GDPR & HIPAA Compliance
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Language/Country Support
30
Launch Time
under 21 days
Multilingual Agents
Natural Language Understanding
No Code Required
No Data Storage
No Engineering Required
No-Code Call Flow Design
Noise Cancellation
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Real-Time AI Voice Translation
Real-time Appointment Booking
Send SMS
Send Test Calls
SLA Guarantees
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Supported Conferencing Apps
Any conferencing app
Track Orders
Ultra Low Latency
< 100ms
Upload Files
Uptime Guarantee
99.9%
Voice Isolation
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Audio Driver Requirement
VB-Audio Driver installation required for Windows
AWS Integration
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
Helpdesk Integrations
FreshdeskServiceNowJira
Meta AI Integration
NVIDIA Platform Integration
OpenAI Model Integration
Operating System Support
MacWindows
Platform Integration
ZoomGoogle MeetAny conferencing platform
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Advanced Features Only in Pro/Enterprise
Advanced noise cancellationAll languages supportedCustom AI promptsCaption supportCustom integrationsSLA guarantees24/7 dedicated support
Basic Plan Restriction - Language
2
Basic Plan Restriction - Time
40
Demo Limitation
Demo is simplified; full editing requires platform access
Windows Driver Requirement

Pricing Features

Basic Plan Language Limit
2
Basic Plan Support
Community support
Basic Plan Translation Limit
40
Enterprise Plan Available
Custom
Enterprise Plan Support
24/7 dedicated support
Free Tier
Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min
Pro Plan Language Support
All languages supported
Pro Plan Price (Monthly)
$499/month
Pro Plan Support
Priority support
Pro Plan Translation Limit
20