Ztalk.ai vs Goodcall

Comparing the features of Ztalk.ai to Goodcall

Feature
Ztalk.ai
Goodcall

Capability Features

Appointment Scheduling
Audio Mixing Controls
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Caption Support
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Custom AI Prompts
Custom Deployment Options
Custom Integrations
Customizable Agent Behavior
Dedicated AI Phone Number
End-to-End Encryption
Enterprise Admin Controls
GDPR & HIPAA Compliance
HIPAA Compliance
Human Review and Automated Checks
Language/Country Support
30
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
No Data Storage
No Engineering Dependencies
No Engineering Required
Noise Cancellation
Operator Workflow for Escalation
Personalized Caller Greetings
Real-Time AI Voice Translation
Self-Service Setup
SLA Guarantees
SOC 2 Compliance
Supported Conferencing Apps
Any conferencing app
Supports Both SMB and Enterprise
Ultra Low Latency
< 100ms
Voice Isolation

Integration Features

Audio Driver Requirement
VB-Audio Driver installation required for Windows
AWS Integration
Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Meta AI Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
NVIDIA Platform Integration
OpenAI Model Integration
Operating System Support
MacWindows
Platform Integration
ZoomGoogle MeetAny conferencing platform
Service Titan Integration
Zapier Supported Apps

Limitation Features

Advanced Features Only in Pro/Enterprise
Advanced noise cancellationAll languages supportedCustom AI promptsCaption supportCustom integrationsSLA guarantees24/7 dedicated support
Basic Plan Restriction - Language
2
Basic Plan Restriction - Time
40
No Feature Gating
No Free Tier
Windows Driver Requirement

Pricing Features

Basic Plan Language Limit
2
Basic Plan Support
Community support
Basic Plan Translation Limit
40
Enterprise Plan Available
Custom
Enterprise Plan Support
24/7 dedicated support
Free Tier
Free Trial Package
Pro Plan Language Support
All languages supported
Pro Plan Price (Monthly)
$499/month
Pro Plan Support
Priority support
Pro Plan Translation Limit
20