WiseTalk vs Goodcall

Comparing the features of WiseTalk to Goodcall

Feature
WiseTalk
Goodcall

Capability Features

Appointment Scheduling
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Conversation History
Custom Agent Skills and Flows
Customizable Agent Behavior
Customizable AI Roles
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Local Speech Processing
Multilingual Speech Support
Any language supported by device
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Proofreader Role
Proofreading AI Keyboard
Real-Time Assistance
Reliable Low-Connectivity Mode
Self-Service Setup
Supports Both SMB and Enterprise
Voice Translation
Voice-Based AI Interactions

Integration Features

App Store Availability
Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Embedded Speech Recognition
Apple Speech EngineGoogle Speech Engine
Google Play Availability
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
One-Click Apple Registration
Proofreading AI Keyboard Integration
MailMessengerMessagesLinkedInX (Twitter)Gmail
Service Titan Integration
Zapier Supported Apps

Limitation Features

API Integrations
Cloud Voice Processing
File Formats Supported
Not specified
No Feature Gating
No Free Tier
Predefined Roles Expansion
Coming soon
Purchased Tokens Expiry
Token Pricing Change

Pricing Features

Free Trial Package
Free Trial Tokens
10000
Subscription Benefits
Double tokensConversation historyAdvanced features
Token Purchase Options
40K for $1200K for $3500K for $6