Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Custom Keyboard Shortcuts
Customizable Agent Behavior
Dedicated AI Phone Number
Human Review and Automated Checks
Lead Capture via Multiple Channels
Manual Re-transcribe Option
Multilingual Support
EnglishChineseSpanishGermanFrenchJapaneseKoreanRussianArabicHindiPortugueseItalianDutchTurkishIndonesianVietnameseThaiCzechPolishUkrainianSwedish
No Engineering Dependencies
No Recording Length Limit
Operator Workflow for Escalation
Personalized Caller Greetings
Supports Both SMB and Enterprise
Whisper Large V3 Turbo Model
Whisper Large V3 Turbo