VoiceGenie vs OpenAI Realtime API

Comparing the features of VoiceGenie to OpenAI Realtime API

Feature
VoiceGenie
OpenAI Realtime API

Capability Features

Acquire Phone Number
Appointment Booking
Available 24/7
Billing & Payment Support
Call Reports & Insights
Contact List Upload
Context Retention
Customer Onboarding
Demand Generation
Dynamic Personalization
Empathetic Dialogues
Enterprise Privacy Commitment
Enterprise Solution Availability
Expanded Model Support Planned
Feedback Collection
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Human Transfer
Human-like Voices
Inbound Agents
Interruption Handling
Lead Nurturing
Lead Qualification
Live Meeting Booking
Multi-language Support
Multiple Calls at Once
No Training on Data Without Permission
Outbound Agents
Playground Access
Product & Service FAQs
Prompt Caching Planned
Public Beta
Real-time Insights
Reference Client Available
Repetition Avoidance
Sales Funnel Automation
Send Custom SMS
Six Preset Voices
6
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Technical Troubleshooting
Tone and Language Adjustment
Ultra Low Latency
Upselling Opportunities
User Setup Time
Within 5 minutes
Voicemail Detection
WebSocket Connection

Integration Features

Agora Integration
API Access
Chat Completions API Integration
File Format Support
Not mentioned
Integrations Information
GoHighLevelCalPlivoElevenLabsTwilioHubspot
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
Webhook Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Simultaneous Session Limit Anymore
Quota or Usage Limit
Not mentioned
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Free Trial
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Plans
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens
Trial Period
Not mentioned