Voice Dictation vs Goodcall

Comparing the features of Voice Dictation to Goodcall

Feature
Voice Dictation
Goodcall

Capability Features

Appointment Scheduling
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Local Storage Only
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Real-time Transcription
Self-Service Setup
Speech to Text
Supported Language List
AfrikaansBahasa IndonesiaBahasa MelayuCatalàČeštinaDanskDeutschEnglishEspañolEuskaraFilipinoFrançaisGalegohrvatskiIsizuluÍslenskaItalianoLietuviųMagyarNederlandsNorsk (Bokmål)PolskiPortuguêsRomânăSlovenčinaSlovenščinaSuomiSvenskaTiếng ViệtTürkçeΕλληνικάБългарскиРусскийСрпскиУкраїнськаעבריתالعربيةفارسیहिन्दीاُردُوአማርኛAzərbaycancaবাংলাગુજરાતીಕನ್ನಡភាសាខ្មែរLatviešuമലയാളംमराठीລາວनेपाली भाषाසිංහලBasa SundaతెలుగుKiswahiliქართულიՀայերենதமிழ்ไทยசிங்கப்பூர்中文（中国）中文（台灣）中文（香港）日本語한국어
Supports Both SMB and Enterprise
Voice Commands

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
Google Speech Recognition
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
Supported Platforms
Google ChromeWindowsMacLinux
Zapier Supported Apps

Limitation Features

Browser Compatibility
Google Chrome only
No API Access
No Export Formats Listed
No Feature Gating
No Free Tier
No Mobile App
No Team Collaboration
Requires Internet Connection

Pricing Features

Free Tier
Free Trial Package