Vapi vs Synthflow AI Voice Agent Platform

Comparing the features of Vapi to Synthflow AI Voice Agent Platform

Feature
Vapi
Synthflow AI Voice Agent Platform

Capability Features

A/B Experiments
AI Guardrails
API Access
API Configurability
4.2K+ configuration points
API-First Architecture
Automated Test Execution
Automatic Scalability
Millions of calls
Available 24/7
Bring Your Own Models
Community Support
13000
Consistent Quality
Create Custom Actions
Create Tickets
Custom Phone Number
Custom Workflow Automation
Data Managed In-House
Dedicated Deployment Engineer
Documentation
Enterprise Compliance
SOC2HIPAAPCI
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Inbound Calls
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Multi-language Support
100+ languages
Multilingual Agents
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
No-code/Low-code Workflow
Outbound Calls
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Prebuilt Templates
1000s
Real-time Appointment Booking
Send SMS
Send Test Calls
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Tool Calling
Track Orders
Ultra-low Latency
Sub-500ms
Upload Files
Uptime Guarantee
99.9%
Uptime SLA
99.99% uptime
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
Client SDK
React (web SDK)
CRM Integration
SalesforceHubSpotZendesk
Downloadable SDK ZIP
Github Repository
Helpdesk Integrations
FreshdeskServiceNowJira
Integrations Information
40+ apps
OpenAI Integration
openaigpt-4o
Server SDKs
TypeScriptPythoncURL
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
No Built-in Telephony Provider Mentioned
No Explicit Pricing Details
No Explicit Usage Quotas Listed
No File Format Support Listed

Pricing Features

Free Tier
Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min