Vapi vs Goodcall

Comparing the features of Vapi to Goodcall

Feature
Vapi
Goodcall

Capability Features

A/B Experiments
AI Guardrails
API Access
API Configurability
4.2K+ configuration points
API-First Architecture
Appointment Scheduling
Automated Lead Updating
Automated Test Execution
Automatic Scalability
Millions of calls
Bring Your Own Models
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Community Support
13000
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Custom Phone Number
Customizable Agent Behavior
Dedicated AI Phone Number
Dedicated Deployment Engineer
Documentation
Enterprise Compliance
SOC2HIPAAPCI
HIPAA Compliance
Human Review and Automated Checks
Inbound Calls
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Multi-language Support
100+ languages
No Engineering Dependencies
No Engineering Required
No-code/Low-code Workflow
Operator Workflow for Escalation
Outbound Calls
Personalized Caller Greetings
Prebuilt Templates
1000s
Self-Service Setup
Supports Both SMB and Enterprise
Tool Calling
Ultra-low Latency
Sub-500ms
Uptime SLA
99.99% uptime

Integration Features

Boulevard Integration
Calendar Integrations
Client SDK
React (web SDK)
CRM Integration
Database Integration
Downloadable SDK ZIP
Github Repository
Google Sheets Integration
High Level Integration
Integrations Information
40+ apps
Microsoft Dynamics Integration
Microsoft Teams Integration
OpenAI Integration
openaigpt-4o
Server SDKs
TypeScriptPythoncURL
Service Titan Integration
Zapier Supported Apps

Limitation Features

No Built-in Telephony Provider Mentioned
No Explicit Pricing Details
No Explicit Usage Quotas Listed
No Feature Gating
No File Format Support Listed
No Free Tier

Pricing Features

Free Tier
Free Trial Package