UserX vs Heap

Comparing the features of UserX to Heap

Feature
UserX
Heap

Capability Features

AI Analytics (CoPilot, Sense AI)
Anonymization
Automatic Data Capture
Average Session Data Size
1 MB per 10-15 min session
Configurable Data Upload
Conversion Funnels
Conversion Path Analysis
Crash Replays
Customer Journey Analysis
Data Encryption
Data Science Insights
Drop Off Flows
Effort Analysis
Global Availability
ArgentinaAustraliaAustriaBangladeshBelgiumBrazilCambodiaCanadaChinaColombiaCyprusCzech RepublicDenmarkEgyptEstoniaFinlandFranceGermanyGibraltarGreeceHong KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyJapanKorea, Republic ofLao People's Democratic RepublicLatviaLithuaniaLuxembourgMalaysiaMexicoMoldova, Republic ofMyanmarNetherlandsNew ZealandNigeriaNorwayPakistanPhilippinesPolandPortugalQatarRomaniaSaudi ArabiaSerbiaSingaporeSouth AfricaSpainSri LankaSwedenSwitzerlandTaiwanThailandTurkeyUnited Arab EmiratesUnited KingdomUnited StatesVietnam
Heat Maps
Minimal Performance Impact
No Engineering Required
Personal Data Exclusion
Product Analytics
Quantitative and Qualitative Analysis
Recording Control
Reduced Video Resolution
Sampling Management
Session Recording
Session Replay
Session Video Optimization
User Churn Paths
User Flows

Integration Features

Integrations
Mobile Platform Support
Mobile apps
Number of Integrations
100
SDK Integration

Limitation Features

No Explicit Feature Limits Stated
No On-Premise Mention

Other Features

Part of Contentsquare Group

Pricing Features

Card Required for Trial
Contact Sales Option
Free Trial Plan
Trial Period Length
14