UserVoice vs Appbot

Comparing the features of UserVoice to Appbot

Feature
UserVoice
Appbot

Capability Features

AI Reply Drafts
All Countries Review Aggregation
App Store Review Monitoring
Apple App StoreGoogle Play
Auto-translation for Replies
Automated Replies
Automatic Review Translation
Canned Replies
Centralized Roadmap
Continuous Product Discovery
Cross-department Collaboration
Customer Engagement
Customer Segmentation Filters
Customizable Dashboards
Customizable Roadmaps
Daily Review Stream to Slack
Data-driven Insights
Feedback Analytics
Feedback Centralization
Feedback Collection
Internal Team Alignment
Internal Updates
NLP Classification Tools
Opportunity Prioritization
Product Research Validation
Real-time Feedback Response
Reply from CRMs
AppbotZendeskFreshdeskKustomerHelpscout
ROI Estimation for Requests
Sentiment Analysis
Over 93%
Topics and Tags
Automatic TopicsCustom TopicsManual Tags
Trending Ideas Identification
User Sentiment Analysis
Weekly Report Card

Integration Features

Integrations
SlackZendeskZapierFreshdeskKustomerHelpscout
Out-of-the-box Integrations
RESTful JSON API
SSO Support

Limitation Features

Integration Platforms Not Specified
No Mention of Free Tier
No Permanent Free Plan
No Pricing Plans Listed

Other Features

Data Encryption
Data Hosting Location
USA (AWS)
Password Storage Security
bcrypt
PCI Compliance
Uptime
99.9% or higher

Pricing Features

Free Trial Period
No Credit Card for Trial