UserTesting Human Insight Platform vs User Interviews

Comparing the features of UserTesting Human Insight Platform to User Interviews

Feature
UserTesting Human Insight Platform
User Interviews

Capability Features

Accessibility Testing
Agile Development Support
AI Insights
AI Matching
Benchmarking
Body Language Analysis
Bring Your Own Participants
Consent Management
Customer Experience Feedback
Customer Journey Pain Point Detection
Demo Available
Design Feedback
Digital Experience Testing
Enterprise Compliance
SOC 2GDPRHIPAA
Enterprise Scalability
Scales from 1 team to 100+
Expert-led Services
Fast Matching
1 hour to first match
Feature Prioritization
Fraud Detection
Fraud Rate
.6% sessions reported for fraud
Global Participant Network
World’s strongest global participant network
Guardrails for Studies
Incentives Automation
Live Conversations
Manual Steps Reduction
Marketing Feedback
Matching Speed
Match within hours
Method Compatibility
100% compatible with any method
NPS and CSAT Tracking
Omnichannel Testing
Panel Size
6000000
Participant CRM
Participant Incentives
Product Feedback Collection
Professional Services
Qualitative and Quantitative Research
Qualitative researchQuantitative research
Rapid Feedback
Rapid Recruitment
Recruit From Platform Panel
Scheduling
Self-Serve Recruiting
Session Feedback Score
98% positive session feedback
Study Types Supported
Focus GroupsDiary StudiesInterviewsUser Tests & Surveys
Supported Research Methods
Any method
Targeting Options
Professionals & consumers in any niche
Think-aloud Studies
User Journey Mapping
UX Research Tools

Integration Features

API Availability
Number of Integrated Tools
22
Platform Integrations
Dozens of popular research and testing tools

Limitation Features

No API Mentioned
No Explicit Usage Limits
No Integration Information
No Limits or Quotas Listed
No Pricing Information

Pricing Features

Free Tier
No Free Tier Mentioned
Pricing Page Available