UserTesting Human Insight Platform vs FeedbackLabs

Comparing the features of UserTesting Human Insight Platform to FeedbackLabs

Feature
UserTesting Human Insight Platform
FeedbackLabs

Capability Features

Accessibility Testing
Agile Development Support
AI Insights
Benchmarking
Body Language Analysis
Collaboration
Custom Domain
Customer Experience Feedback
Customer Journey Pain Point Detection
Data Encryption
Design Feedback
Digital Experience Testing
Downloadable Guides
Enterprise Compliance
SOC 2GDPRHIPAA
Enterprise Scalability
Scales from 1 team to 100+
Expert-led Services
Feature Prioritization
Feedback Channels
GDPR Compliance
Global Participant Network
World’s strongest global participant network
Keyword Monitoring
Live Conversations
Marketing Feedback
Multilingual Support
EnglishDutch
No HTML or Design Skills Needed
No Software Download Required
NPS and CSAT Tracking
Omnichannel Testing
Periodic Invitations
Product Feedback Collection
Professional Services
Qualitative and Quantitative Research
Qualitative researchQuantitative research
Rapid Feedback
Single Sign-On
SOC2 Compliance
Stakeholder Segmentation
Survey Customization
Brand colorsLogosButtons
Survey Types
Roadmap FinderPersona FinderGeneral5-StarNPSProduct Market FitCustomer Effort ScoreCustomer Satisfaction
Survey Use Cases
Customer feedbackEmployee feedbackProduct feedbackCustomer satisfactionChurn and conversionOperational improvements
Think-aloud Studies
Track Trends Over Time
User Journey Mapping
UX Research Tools

Integration Features

Zapier Integration

Limitation Features

No API Mentioned
No Integration Information
No Limits or Quotas Listed
No Pricing Information

Pricing Features

Cancel Anytime
Flexible Pricing Plans
Pricing for businesses of all sizes
Free Trial
14 days
No Credit Card Required
No Free Tier Mentioned