Userpilot vs Canonical Voice AI Monitor

Comparing the features of Userpilot to Canonical Voice AI Monitor

Feature
Userpilot
Canonical Voice AI Monitor

Capability Features

Agent Response Time Metrics
Time to First SpeechMaxMinMeanMedian
Call Duration Distribution
Call Journey Stages
GreetingProduct Inquiry HandlingOffer Further AssistanceClose CallObjective metAppointment SchedulingMiscellaneous Inquiry HandlingObjective not met
Call Path Analysis
Customer Onboarding
Duration Percentile Analysis
Failure Category Detection
Caller IdentificationUnsupported LanguageCustomer HostilityUser refused to confirm identityIncorrect caller identityAssistant did not speak SpanishAssistant did not speak FrenchVerbal Aggression
Feature Discovery
In-app Engagement
Lia AI Agent
Mobile Support
Objective Detection
Objective metObjective not met
Product Analytics
Real-time Alerts
Sad Path Analysis
Segmentation
Session Replay
Signal to Noise Ratio
Successful Path Anomalies Detection
Supported User Roles
AssistantUser
Team Support
Time Bucket Monitoring
User Feedback
User Insights
Visualizations and Dashboards

Integration Features

Integration Information
Not specified
Integrations with Other Tools

Limitation Features

Free Tier Limit Type
Call recording time
Professional Plan Limit Type
Call recording minutes
Upcoming AI Features
Coming soon

Pricing Features

Enterprise Plan Price
Custom
Enterprise Plan Recording Limit
Unlimited
Free Tier
$0
Free Tier Recording Limit
4
Free Trial Plan
No Credit Card Required
Pricing Plans
FreeProfessionalEnterprise
Professional Plan Price
$0.025/min
Professional Plan Recording Limit
50000