TalkStack AI vs Goodcall

Comparing the features of TalkStack AI to Goodcall

Feature
TalkStack AI
Goodcall

Capability Features

AI & Human Collaboration
AI Native Call Center Stack
Appointment Booking
Appointment Scheduling
Automated Lead Updating
Automated Reminders
Automatic Call Recording & Chat Display
Available 24/7
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Continuous Learning
Custom Agent Skills and Flows
Custom Workflows
Customizable Agent Behavior
Dashboard Customization
Dedicated AI Phone Number
Enterprise-Grade Security
Handle High Volume
Thousands of calls
High Automation Rate
98
HIPAA Compliance
Human Agent Escalation
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
Lead Qualification
Multilingual Support
Over 20 languages
No Code Required
No Engineering Dependencies
No Engineering Required
Omnichannel Support
TextVoiceDigital Messaging
Operator Workflow for Escalation
Personalized Caller Greetings
Self-Service Setup
Supports Both SMB and Enterprise
Tier 1-2 Support Automation
Visualised Insights
Voice and Text Support
VoiceText
Voice Cloning

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
WhatsApp Integration
Zapier Supported Apps

Limitation Features

No Feature Gating
No Free Tier
No Public Pricing Listed

Pricing Features

Free Trial
Free Trial Package