SurveyMonkey vs UserTesting Human Insight Platform

Comparing the features of SurveyMonkey to UserTesting Human Insight Platform

Feature
SurveyMonkey
UserTesting Human Insight Platform

Capability Features

Accessibility Testing
Admin Tools
Advanced Tools for Individuals
Agile Development Support
AI Insights
AI Survey Creation
Automation Features
Benchmarking
Body Language Analysis
Branding Controls
Customer Experience Feedback
Customer Feedback Templates
NPS survey templateCustomer satisfaction survey templateCustomer service feedback survey template
Customer Journey Pain Point Detection
Data Organization
Design Feedback
Digital Experience Testing
Employee Feedback Templates
Employee engagement survey templateEmployee satisfaction survey templateNew hire onboarding survey template
Enterprise Compliance
SOC 2GDPRHIPAA
Enterprise Scalability
Scales from 1 team to 100+
Enterprise-Grade Security
Event Feedback Templates
Event planning survey templateEvent feedback survey templateMeeting feedback survey template
Expert-led Services
Feature Prioritization
Forms Support
Global Participant Network
World’s strongest global participant network
Live Conversations
Market Research Templates
Brand tracking survey templateConcept testing
Marketing Feedback
Multi-Language Support
EnglishDanskDeutschEspañolSuomiFrançaisItaliano日本語NederlandsNorskPortuguês - BRрусский языкSverigeTürkçe简体中文
NPS and CSAT Tracking
NPS Surveys
Omnichannel Testing
Plans Page Available
Product Feedback Collection
Professional Services
Qualitative and Quantitative Research
Qualitative researchQuantitative research
Rapid Feedback
Real-Time Collaboration
Real-Time Data Collection
Registration Form Templates
Online registration form templateRSVP form templateCourse registration form template
Survey Analysis Tools
Survey Panel Access
Survey Types
500
Targeted Survey Distribution
Think-aloud Studies
Unlimited Surveys
Use Cases Supported
Customer experienceEmployee experienceMarket researchEvent feedbackRegistration forms
User Journey Mapping
UX Research Tools

Integration Features

Supported Integrations
200

Limitation Features

Free Tier Response Limit
25
No API Mentioned
No Integration Information
No Limits or Quotas Listed
No Pricing Information

Pricing Features

Enterprise Plan
Free Response Limit Per Survey
25
Free Tier
Individual Plans
No Free Tier Mentioned
Team Plans