SonicCloud vs Goodcall

Comparing the features of SonicCloud to Goodcall

Feature
SonicCloud
Goodcall

Capability Features

Address Hearing Challenges
Difficulty following conversationsFatigue in calls or video meetingsDifficulty hearing music and videos
Appointment Scheduling
Audiologist-Developed Solution
Automated Lead Updating
Call Analytics
Call Transfer
Business lineSpecific personDepartmentTake messageSelf-service linkSchedule callback
Conditional Call Forwarding Support
Custom Agent Skills and Flows
Customizable Agent Behavior
Dedicated AI Phone Number
Digital Solution
Enhances Streaming
Enhances Video Calls
Hearing Test Feature
HIPAA Compliance
Human Review and Automated Checks
Lead Capture via Multiple Channels
SMSemailGoogle SheetsCRM
No Engineering Dependencies
No Engineering Required
Operator Workflow for Escalation
Personalized Caller Greetings
Personalized Hearing Adjustment
Self-Service Setup
Supports Both SMB and Enterprise

Integration Features

Boulevard Integration
Calendar Integrations
CRM Integration
Database Integration
Google Sheets Integration
High Level Integration
Microsoft Dynamics Integration
Microsoft Teams Integration
Service Titan Integration
Zapier Supported Apps

Limitation Features

No Feature Gating
No Free Tier
No Integration Details
No Mention of File Format Support
No Pricing Plans Listed

Other Features

Recognition: Amazon Alexa Voice First Winner
Recognition: Apple Editorial Board App of the Day
Recognition: World Changing Idea Finalist
Trusted by Audiologists
Used in Organizations

Pricing Features

Free Trial
30-days
Free Trial Package