SiteAgent vs OpenAI Realtime API

Comparing the features of SiteAgent to OpenAI Realtime API

Feature
SiteAgent
OpenAI Realtime API

Capability Features

80+ Languages Supported
80
Auditing & Traceability
Automatic Data Encryption
Available 24/7
Customizable Appearance
Customizable Behavior
Data Governance
Enterprise Privacy Commitment
Expanded Model Support Planned
Five New Voices
5
Function Calling
Human and Automated Safety Monitoring
Intelligent Product Recommendations
Interruption Handling
Live Voice Support
No Training on Data Without Permission
No-Code Platform
Personalized Interactions
Playground Access
Prompt Caching Planned
Public Beta
Reference Client Available
Secure Integration
Six Preset Voices
6
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Ultra Low Latency
WebSocket Connection

Integration Features

Agora Integration
Chat Completions API Integration
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Seamless Integration with Website
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration
Widget Embedding

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No API or Plugin Integration
No File Format Support Listed
No Simultaneous Session Limit Anymore
No Usage Limits Stated
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Free Tier
No Credit Card Required
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens