OpenAI Realtime API vs Simple AI

Comparing the features of OpenAI Realtime API to Simple AI

Feature
OpenAI Realtime API
Simple AI

Capability Features

AES-256 Encryption
Available 24/7
Concurrent Call Handling
Conversation Analysis
Key Insights ExtractionStructured DataSentiment Analysis
Dynamic Data Substitution
Empathetic Conversation Handling
Enterprise Privacy Commitment
Enterprise-ready Phone Agents
Expanded Model Support Planned
Five New Voices
5
Function Calling
HIPAA Compliance
Human and Automated Safety Monitoring
Human-Like Conversation
Interruption Handling
iOS App Availability
iOS
Knowledge Base Integration
Multilingual Support
29
Navigate Through IVR
No Training on Data Without Permission
Playground Access
Post-call Automation
CRM ToolsEmailsOther Tasks
Prompt Caching Planned
Public Beta
Reference Client Available
Scheduled Campaigns
Six Preset Voices
6
SOC 2 Compliance
Speech-to-Speech
Streaming Audio Inputs/Outputs
Supports Text and Audio Inputs
TextAudio
Ultra Low Latency
Warm Call Transfer
WebSocket Connection
Workflow Triggers
CRMAPIScheduled Campaigns

Integration Features

Agora Integration
API Integrations
Chat Completions API Integration
CRM Integrations
LiveKit Integration
OpenAI Node.js SDK Planned
OpenAI Python SDK Planned
Supports GPT-4o
gpt-4o-realtime-preview
Twilio Voice API Integration

Limitation Features

AI Disclosure Requirement
Audio Only Modality (Initially)
Lower Session Limits Tiers 1-4
Lower than 100
No Model Training on Customer Data
No Simultaneous Session Limit Anymore
Simultaneous Sessions Limit Tier 5
100
Usage Policy Restriction

Pricing Features

Approximate Audio Input Price
$0.06/minute
Approximate Audio Output Price
$0.24/minute
Has Free Tier
No Free Tier
Pricing Audio Input
$100/1M tokens
Pricing Audio Output
$200/1M tokens
Pricing Cached Audio Input
$20/1M tokens
Pricing Cached Text Input
$2.50/1M tokens
Pricing Text Input
$5/1M tokens
Pricing Text Output
$20/1M tokens