Silvia vs Synthflow AI Voice Agent Platform

Comparing the features of Silvia to Synthflow AI Voice Agent Platform

Feature
Silvia
Synthflow AI Voice Agent Platform

Capability Features

Adaptive Dictation
Automatic Scalability
Available 24/7
Consistent Quality
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
Dictation Extension
Finish Speaking Detection
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Multilingual Agents
Multilingual Input
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Real-time Appointment Booking
Seamless Language Switching
Send SMS
Send Test Calls
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Supports English and Spanish
EnglishSpanish
Track Orders
Upcoming Language Support
FrenchRomanianGermanDutch
Upload Files
Uptime Guarantee
99.9%
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
App Store Availability
Calendar Integrations
Chat Platform Integration
iMessageWhatsAppSignalTelegramMessengerany other app where you type
CRM Integration
SalesforceHubSpotZendesk
Helpdesk Integrations
FreshdeskServiceNowJira
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Demo Limitation
Demo is simplified; full editing requires platform access
No Android Support
No Mention of Export Options
No Web Platform

Pricing Features

Free Tier
Free Trial Package
No Add-Ons or Surprise Fees
Pay Per Minute Pricing
$0.08/min