Sesame vs Synthflow AI Voice Agent Platform

Comparing the features of Sesame to Synthflow AI Voice Agent Platform

Feature
Sesame
Synthflow AI Voice Agent Platform

Capability Features

Automatic Scalability
Available 24/7
Consistent Personality
Consistent Quality
Context Awareness
Conversational Dynamics
Conversational Speech Generation
Create Custom Actions
Create Tickets
Custom Workflow Automation
Data Managed In-House
Dataset Size
1 million hours
Emotional Intelligence
Evaluation Suite
GDPR Compliance
HIPAA Compliance
Human Agent Escalation
Human-like Voices
Industry Compliance
SOC2HIPAAGDPRPCI DSS
Industry Templates
Real EstateE-CommerceHealthcareBankingCustomer SupportCall CentersAppointment SchedulingEducationSalesRecruitment
Integrated Help Center
IVR Capability
Knowledgebase Integration
Launch Time
under 21 days
Model Sizes
Tiny: 1B backbone, 100M decoderSmall: 3B backbone, 250M decoderMedium: 8B backbone, 300M decoder
Multilingual Agents
Multiple Speaker Handling
Natural Language Understanding
No Code Required
No Engineering Required
No-Code Call Flow Design
Objective Metrics
Word Error RateSpeaker SimilarityHomograph DisambiguationPronunciation Consistency
Partial Multilingual Support Planned
Planned for 20+ languages
Payment Processing
PCI DSS Certification
Penetration and Unit Testing
Personalized Interactions
Prebuilt Agent Templates
Pronunciation Correction
Real-time Appointment Booking
Send SMS
Send Test Calls
Sequence Length
2048
Single-Stage Model
SOC 2 Compliance
Strict Guardrails (No Hallucinations)
Sub-500ms Latency
<500ms
Subjective Metrics
Comparative Mean Opinion Score
Text and Audio Input
TextAudio
Track Orders
Training Epochs
5
Upload Files
Uptime Guarantee
99.9%
Warm Transfer
Web Content Import

Integration Features

200+ Integrations Supported
200
API Integrations
Calendar Integrations
CRM Integration
SalesforceHubSpotZendesk
GitHub Release
Helpdesk Integrations
FreshdeskServiceNowJira
LLama Architecture Backbone
Mimi Split-RVQ Tokenizer
Telephony Integrations
GenesysTwilioAvayaFive9RingCentralNICE
Telephony via SIP Trunking
Webhook Integration
Zapier Supported Apps

Limitation Features

Cannot Model Conversation Structure
Demo Limitation
Demo is simplified; full editing requires platform access
English Language Dominance
Memory Bottleneck in Training
No Pre-trained Language Model Use
Real-Time Generation Delay
RVQ time-to-first-audio scales poorly

Pricing Features

Free Preview
Free Trial Package
No Add-Ons or Surprise Fees
Open Source
Apache 2.0
Pay Per Minute Pricing
$0.08/min