ServiceAgent vs Ztalk.ai

Comparing the features of ServiceAgent to Ztalk.ai

Feature
ServiceAgent
Ztalk.ai

Capability Features

24/7 Call Answering
Appointment Booking
Audio Mixing Controls
Caption Support
Custom AI Prompts
Custom Deployment Options
Custom Integrations
Data Insights (Coming Soon)
End-to-End Encryption
Enterprise Admin Controls
GDPR & HIPAA Compliance
Human Routing
Industry Customization
HVACPlumbingElectricalCleaningSolarRoofingGarage Door
Industry-Specific Training
Language/Country Support
30
Lead Qualification
Mobile App Access
Most Human Sounding AI
Multiple Voice Selection
American AccentSpanish Accent
No Data Storage
Noise Cancellation
Polished Branded Experience
Quick Setup
Real-Time AI Voice Translation
Resource Center
EventsBlogROI Calculator
ROI Calculator
SLA Guarantees
SOC 2 Compliance
Summaries and Transcriptions
Supported Conferencing Apps
Any conferencing app
Team Size Flexibility
Ultra Low Latency
< 100ms
Unlimited Calls
Voice Isolation

Integration Features

Audio Driver Requirement
VB-Audio Driver installation required for Windows
AWS Integration
Meta AI Integration
NVIDIA Platform Integration
OpenAI Model Integration
Operating System Support
MacWindows
Platform Integration
ZoomGoogle MeetAny conferencing platform

Limitation Features

Advanced Features Only in Pro/Enterprise
Advanced noise cancellationAll languages supportedCustom AI promptsCaption supportCustom integrationsSLA guarantees24/7 dedicated support
Basic Plan Restriction - Language
2
Basic Plan Restriction - Time
40
Integrations Not Listed
Limited Languages
English (American, Spanish accent)
No Free Tier
Windows Driver Requirement

Pricing Features

Basic Plan Language Limit
2
Basic Plan Support
Community support
Basic Plan Translation Limit
40
Enterprise Plan Available
Custom
Enterprise Plan Support
24/7 dedicated support
Free Credits Trial
$20 credits for free
Free Tier
Free Trial Package
Pro Plan Language Support
All languages supported
Pro Plan Price (Monthly)
$499/month
Pro Plan Support
Priority support
Pro Plan Translation Limit
20