ServiceAgent vs Modulate

Comparing the features of ServiceAgent to Modulate

Feature
ServiceAgent
Modulate

Capability Features

24/7 Call Answering
Analyzed Voice Hours
200
Appointment Booking
Blog Insights
Compliance Support
Code of Conduct auditsCommunity policy guidanceUser report correlationTransparency reporting (EU AI Act, DSA)Userbase risk assessmentsCOPPA compliancePCI-DSS complianceInternal risk assessmentsSecurity posture review
Contextual Understanding
COPPA Compliance
Cost Reduction at Scale
Up to 100x
Customizable Prioritization
Data Deletion Policy
Data Insights (Coming Soon)
GDPR Compliance
Human Routing
Industry Customization
HVACPlumbingElectricalCleaningSolarRoofingGarage Door
Industry-Specific Training
ISO 27001 Certified
Lead Qualification
Mobile App Access
Most Human Sounding AI
Multilingual Support
18+ languages
Multiple Voice Selection
American AccentSpanish Accent
Newsletter Signup
Polished Branded Experience
Proactive Threat Detection
Quick Setup
Real-Time Voice Moderation
Resource Center
EventsBlogROI Calculator
ROI Calculator
Scalable Processing
Summaries and Transcriptions
Team Size Flexibility
ToxMod Platform
Unlimited Calls
VoiceVault Platform

Integration Features

Integration With Moderation Tools
Partner Integrations

Limitation Features

Integrations Not Listed
Limited Languages
English (American, Spanish accent)
No Free Tier
No Mention of API
No Mention of File Format Support
No Public Pricing Listed

Pricing Features

Free Credits Trial
$20 credits for free