ServiceAgent vs Fluidworks Onbi

Comparing the features of ServiceAgent to Fluidworks Onbi

Feature
ServiceAgent
Fluidworks Onbi

Capability Features

24/7 Call Answering
A/B Playbook Testing
Adaptive Onboarding Paths
AES-256 Encryption
Agent Analytics & Auto Updates
Analytics and Reporting
Appointment Booking
Assisted Onboarding
Data Insights (Coming Soon)
Direct Slack Support
Dynamic Personalization
Email Support
Hands-Free Onboarding
Human Routing
Human-like Voice
In-App Agent
Industry Customization
HVACPlumbingElectricalCleaningSolarRoofingGarage Door
Industry-Specific Training
Lead Qualification
Mobile App Access
Most Human Sounding AI
Multi-Agent Support
Multiple Voice Selection
American AccentSpanish Accent
On-Premise Deployment
Personalized Demos per ICP
Polished Branded Experience
Quick Setup
Real-Time Error Recovery
Resource Center
EventsBlogROI Calculator
ROI Calculator
Scoped API Tokens
Self-Serve Onboarding Wizard
Self-Service Playbook Editor
Summaries and Transcriptions
Team Size Flexibility
TLS 1.3 Encryption
Unlimited Calls
Usage Analytics
Voice + Cursor Synergy
Voice-Only Agent

Integration Features

CRM/CDP Integration
Email Integration
Slack Integration
Works With Your Stack

Limitation Features

Integrations Not Listed
Limited Languages
English (American, Spanish accent)
MAU Limits per Plan
No Free Forever Plan
No Free Tier
No Human Setup for Start Plan
Voice-Only on Start Plan

Other Features

SaaS Product Target

Pricing Features

Free Credits Trial
$20 credits for free
Free Trial
7 day
Grow Plan MAU Limit
3000
Grow Plan Price
$499/month (billed yearly)
Monthly Billing
No Credit Card Required
Scale Plan MAU Limit
10000
Scale Plan Price
$999/month (billed yearly)
Start Plan MAU Limit
1000
Starter Plan Price
$82/month (billed yearly)
Yearly Billing Option
Yearly Pricing Discount
3 months free