Retell AI vs LiveKit Agent Platform

Comparing the features of Retell AI to LiveKit Agent Platform

Feature
Retell AI
LiveKit Agent Platform

Capability Features

Agent Builder
Agent Server
Agent Testing
API Access
Appointment Scheduling
Auto-Sync Knowledge Base
Automatic Scalability
Millions of concurrent calls
Automatic Turn Detection
Batch Calls
Branded Caller ID
Call History
Call Monitoring
Call Transfer Options
Concurrent Calls Supported
Millions
Developer Community Size
1000
Edge Case Handling
GDPR Compliance
Global Edge Network
Global Latency
1000ms
Global Reach
Global Regions
AustraliaBrazilFranceGermanyIndiaIndia 2IsraelJapanSaudi ArabiaSingaporeSouth AfricaSwitzerlandUAEUKUS CentralUS EastUS West
High Annual Call Volume
2500000000
HIPAA Compliance
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
Large Language Models
LiveKit Cloud Deployment
LLM-Powered
Low Latency
500ms latency
Media Server
Multi-language Support
18+ languages
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
Noise Cancellation
Open Source Framework
Platform Uptime
99.99% uptime
Production Ready
Quick Voice Agent Build
< 10 minutes
Quickstart Templates
Voice AI quickstartVoice agent starter appsIntegrate with telephony
Self-hosting Option
Semantic Turn Detection
SOC 2 Type 2 Compliance
Speech-to-Text
Text to Speech
Unified Export Interface
Verified Phone Numbers
Voice AI Features
Voicemail Detection

Integration Features

CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Deepgram Integration
HTTP API
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Node.js SDK
OpenAI Model Integration
Python SDK
Railway Integration
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral
Telephony System Integration
Twilio Integration
WebRTC Support
WebSocket API

Limitation Features

1% Uptime
1.00% Uptime
No Desktop App Mentioned
No File Format Support Listed
No Low-Code/No-Code Builder
No Mentioned Self-hosting
No Pricing Details Listed
No Public Pricing Listed

Pricing Features

Custom Pricing
Free Monthly Minutes
1000
Free Tier
No Credit Card Required
Pricing Plan Details