Retell AI vs Kukarella

Comparing the features of Retell AI to Kukarella

Feature
Retell AI
Kukarella

Capability Features

Agent Builder
Agent Testing
AI Summaries
API Access
Appointment Scheduling
Audio Exports
MP3WAV
Auto-Sync Knowledge Base
Automatic Scalability
Millions of concurrent calls
Background Music & SFX
Batch Calls
Branded Caller ID
Call History
Call Monitoring
Call Transfer Options
Content Rephrasing
Credit Usage Hierarchy
free > grace > subscription > top-up
Edge Case Handling
Global Reach
Image to Audio Story
Industry Compliance
SOC 2 Type 1&2HIPAAGDPR
LLM-Powered
Low Latency
500ms latency
Multi-Character Dialogue
Multi-language Support
18+ languages
Multiple Deployment Channels
AI phone callsWeb callsSMSChat
Natural Language Conversations
Navigate Through IVR
No Concurrency Limits
Platform Uptime
99.99% uptime
Script Writing from Prompt
Text and File Input
Type directlyPaste scriptUpload PDFUpload DOCUpload TXT
Transcription
Translation
Use Cases
EducationBusiness TrainingContent CreationMarketingCustomer ServicePodcastingAudiobooks
Verified Phone Numbers
Visual Generation
Voice Adjustment Controls
stylepitchspeed
Voice Cloning
Voice Library Size
1800
Voicemail Detection

Integration Features

Audio Export Formats
MP3WAV
CRM/Automation Integrations
Cal.comn8nGoHighLevelTwilioVonageOpenAI
Document Upload Formats
PDFDOCTXT
Integrates with Any CRM
Integrates with Any Telephony
Integrates with Automation Platforms
Integrates with Databases
Payment Methods
Credit CardDebit CardApple PayGoogle Pay
Telephony Integration
TwilioVonageTelnyxPlivoRingCentral

Limitation Features

Advanced AI Tools Paid Only
API Availability
Commercial Rights Paid Only
Limit Free Tier Minutes
10
Maximum Visuals on Free Tier
8
No Desktop App Mentioned
No Mentioned Self-hosting
No Public Pricing Listed
Platform Integration
Premium Voices
Text Character Limit Free Tier
10000

Pricing Features

15-Day Refund Guarantee
15 days
Character Credit System
Free Tier
Grace Credits After Downgrade
30
Included Credits Example
Character: 10,000Minutes: 10Visuals: 8
Minute Credit System
Monthly and Annual Billing
MonthlyAnnual
No Credit Card Required
Premium Voice Multiplier
Certain premium Custom Voices are billed at ×10 characters
Pricing Plan Details
Refund Processing Time
1 business day
Subscription Credit Rollover
Subscription Credits Bundle
Top-Up Credits Never Expire